Reviews

Helpful customer service, everything went smoothly, good price.

Remland provided a good service, sending the carpet through promptly. The second order, could not be delivered. The courier company failed, on both occasions, to call ahead by 10 mins, to alert me to the delivery, and so for want of that call, the second delivery failed. Just as the first could have - but luck found me in. This led to a chain of events. The courier company called me, they say. I was abroad. I don't rely on voice mail. What's wrong with email or text? And when I did return, and called the number, to arrange a new delivery, I was told , yes, it would arrive on Monday, but on Monday, nothing arrived. The carpet fitter and I each took the day off, and instead, the courier returned the roll to Remland! Yep. Again, Remland was prompt, direct redelivery organised, and it arrived on a huge truck two days later. With one man. No call - again NO CALL. WTF?? What is wrong with these people?? One man, said he could not hold his end of the carpet. Luckily I am able bodied, but I might not hvae been. Or I might have been a 5ft slip of a lass and 7m x 5m weighs. These people are nuts. They should not be in the business of delivering anything they cannot physically take off the truck themselves. I was cross. I would not sign for delivery until it was were I needed to be, in the hall. He drove off in a mood. I was left with a roll of carpet, in a hailstorm, because nobody has the brains to use a mobile call, to arrange delivery. Remland, sack your courier company, and control this aspect, otherwise, people will go to John Lewis. John Lewis, two men, sensible behaviour. This carpet was discounted, but I paid a carpet fitter to sit on his hands for a day, and I have had NO bedroom carpet for two weeks, as I travelled the next day and the people who were coming to stay this weekend, are not, because I have no carpet laid, and rooms full of stuff. It is a shame, to stock a good range, at what appear good prices, and not be able to deliver it properly - don't you think?

The product was well wrapped and arrived when it should have.

Quality item very reasonable price fast delivery

Quality item very reasonable price fast delivery

Very happy

Good efficient service and delivered on time

great from start to finish staff in shop & fitter alan & his m8

Still the best

Kept up to date all the time. Very speedy delivery of a high quality product, so thank you.

goods as expected, received when expected ....

Very good service, beautifully cut Flotex making it easier for us to lay ourselves

Remland carpets was an outstanding service as usual, so helpful and reliable with the service provided , would always recommend and always do ! thanks again

Service was fantastic!! Placed order on Friday night and it arrived Tuesday. Was kept up-to-date on order with e-mails. Very quick service.

Excellent service and good quality goods at a reasonable price

We sought some advice for some new bedroom flooring, as the project required something other than wood, vinyl, or carpet. Remland thoughtfully proposed some lovely natural products we selected the relevant material we liked for the scheme, and the end result is superb. Good value, and Chris as ever did a tidy neat stress free job on site. The carpet in an adjacent room was bolder, striped but looks superb with a big transformation as was the brief. Again tidy fit, no hassles from start to finish.

Recent vinyl floor job for our client, who was extremely satisfied. Thank you guys for another successful job.

Very good service

Always do the perfect job

Very good service. Thank you

Excellent service. My vinyl was cheaper and arrived quicker than if i'd bought it from a local chain. Can't fault the product or supplier. I will need carpet shortly, so will look at Redland to supply this too.

ideal!

Still the best in town

Great choice, good advice, very helpful and friendly, really pleased with my new carpet!

Very pleased with the service i received from the time i asked for someone to come and measure up to the time they laid my carpet. The fitters were excellent they didn't even stop for a cuppa so pleased i have asked for them to fit my vinyl

Good choice, price and delivery.

Very speedy delivery,well packaged and exactly as described.excellent service.

I was so pleased and surprised to receive my order within days of sending my order in, what a superb service, Thank you Liz

Very good price and delivery

friendly and helpful staff.