Reviews

No complaints

Prompt delivery, many thanks!

No faults whatsoever! From placing our order to delivery we were kept fully informed. A fabulous service.

Excellent service delivered when said.

This is my second order through Remland and I'm very happy. The prices are much cheaper for the same carpet in my local carpet shop and it is delivered on time.

First class product along with first class delivery. It came on the date and at the time they stated.

Very helpful and prompt answering of phone query about delivery to wrong address.

Service received was faultless. I ordered goods very close to Christmas and, as this is an exceptionally busy period for courier companies, I did not expect to receive them prior to the holiday period. I was delighted when they arrived much sooner than anticipated.

I was kept informed and my order was made in a very quick time. Altogether very good.

good service

Remand called me after I placed my order to point out that I had ordered the wrong size(the stripes on my vinyl would have gone width wise rather than length wise)Iwould have been v disappointed otherwise. I did not check my e mail so did not realise vinyl was being delivered.... Fortunately my workman was at my home.

From ordering carpet to delivery,was such a brilliant service,would definitely recommend these guys.

excellent in all departments

My order of Cosi 10 was out of stock but I was given reliable information and contacted throughout with the status of my order. It still arrived in very good time for my fitting date.

REMLAND CARPETS

I telephoned before ordering on line and had a perfect helpful response. I had some hiccup with the web site saying that it was not safe but went ahead anyway with no difficulty. The delivery was exactly as predicted and I was kept informed by e mail. The goods were just as I wanted. All in all, PERFECT!

Next day delivery, product exactly as ordered, well packed, top value, no complaints here!!

What I like is that there was a small hiccup and it got sorted within 24 hours. To me this response is priceless. Things go wrong occasionally with any supplier and I will always go back to someone who makes it painless to fix.

Let me explain the 2 stars: Your website was superb; easy to use, quick and self explanatory. My issue comes with the delivery and the condition of the product: On the website I specifically asked for my order to be left in our woodshed away from our dogs, I then left these same instructions on our gate. I came back to find the vinyl left in the back yard where my dogs had chewed the end (luckily enough length still left). On unrolling it, our fitter then found a 50p size cut hole on the vinyl near the centre cardboard (so not from the dogs), fortunately he was able to rearrange the lay to accommodate this hole. I phoned to inform you of the delivery problem where I was told "well that's what you get with white van man!" What a shame - your website is fantastic, the range of products excellent, to be let down by the quality control of whoever cut the piece and by your delivery.

Delivery driver was not very helpful and moaned that he had to transport the flooring to the property on his own. If it is too heavy then there should have been more than one person delivering. The online process of ordering and the timescale of delivery can not be faulted.

Everything went like clockwoork

Prompt delivery however slight leakage of fluid due to nozzle being open and slightly loose. Not a significant amount lost (teasoon worth)

Very satisfied wsith not only the service we received, but also the quality of the product. Ordered on one day and delivered the next. We couldnt ask for better and, if anything, Redmland Carpets exceeded our expectations.

Excellent service. Website easy to use and ordering clear. Goods of a high quality and speed if delivery exceptional. Communication throughout was superb. A great company.

I only ordered 4m2 of vinyl flooring off the internet ( a small consignment to some) but the delivery was prompt and the delivery man was courteous too. My emails were answered quickly and politely and in all a good experience. There aren't many companies that I would recommend and I would use again. Thank you.

Good price, good quality, fast delivery.

I am happy with all aspects of my purchase from this company and would unreservedly recommend them.

Excellent for delivery and price

It was very easy to find the product I was looking for and place the order, unfortunately the discount code did not work. The goods arrived promptly, the edge was damaged but as it was wider than advertised this was not a problem.

Delivered promptly and well protected. Definitely recommend to others.