Reviews

Excellent customer service.

Courier did not deliver within the 1-2 day slot. When I phoned Remland to enquire, they advised me that they would speak to the courier and that they were responsible. In my eyes Remland is responsible as they are choosing to use an unreliable courier. Hopefully this is just a one off incident - I would use the company again, as dealing with them directly was a pleasure.

Service excellent. Product delivery was extremely prompt with secure packaging.

Website and order procedure great, but there was no indication given on the confirmation when the free delivery would be made. I called a few days later to be told the ordered vinyl wasn't even in Folkestone and that it couldn't be delivered when it arrived (the next day). I ended up travelling to Folkestone and picking it up myself - which was very disappointing as the free delivery was an incentive to order.

Ordering from Remland carpets was hassle free and delivery was excelent, I received my order in less than 48 hours, And the quality of the goods is first class. Terry from Coalville Leicestershire.

the delivery was late i made one phone call and it was put right that day the order procedure was spot on customer support very good and i would recommend you to others

very helpful when I needed to make telephone call and all aspects of the ordering was fine

Website easy to use. We had no need to use Customer Support as our order arrived in good time, in first class condition, with helpful delivery staff. Would recommend Remland Carpets to all.

I was delighted with the service you gave, your friendly staff on the telephone and the quick and efficient delivery of the carpet. Great company to do business with.

Remland were happy to accomodate our urgent request for Altro flooring. We had our goods within 48 hours, other suppliers were quoting a week lead time. Great service.