Reviews
What our customers think...
11 Jan 2021 Sue B
I am very happy with my vinyl flooring, it is nice and thick and the pattern is well printed. Delivery was pretty prompt bearing in mind New Year and Covid. Unfortunately the people who shipped it caused a gash during their transport. I wasn't able to view it at the time but when I emailed Remland I received a very prompt reply and option of a return and full refund. However it needed laying by bathroom fitters that day, I was offered a generous partial refund for the inconvenience which was entirely acceptable. Thsnks for your excellent customer service
8 Jan 2021 Miss D
Absolutely fantastic service! Even in the middle of lockdown Remland did their best to ensure that my flooring arrived as quickly as possible. The vinyl looks amazing, I’m so pleased with it... it finishes my bathroom off beautifully!
8 Jan 2021 Anonymous
All ok, apart the delivery. It mentions that when taking delivery you must sign it DAMAGED if the product is damaged. Well you cannot do that if you cannot unroll the product to check. Also if you breify looked over the product and wanted to cover yourself , you were not able to sign DAMAGED because the delivery person would not let you sign. Also it would help organize your day if the delivery person was given a contact telephone to give you a ETA.
8 Jan 2021 Mr James W
Came in good time and good condition no problems what so ever
8 Jan 2021 Mr Andy J
I’ve ordered twice now and each time the quality and speed of delivery has been first class. I will be back!
8 Jan 2021 Mr Alister B
Great product and service from Remland Carpets. Order was processed and despatched in good time in the week before Christmas. Big thumbs up! Carpet is as expected and doing the job in 2 entrance ways at home.
8 Jan 2021 Ms R
Scotia Beading arrived on schedule, great colour and a very good price as I purchased the said item in the sale....one very happy customer. Thank you.
8 Jan 2021 Mr Michael S
The product arrived on time and well packed, the prices were competitive, good shopping experience.
8 Jan 2021 Mr Edward B
Product arrived as described in very good condition in very good time. Highly recommended
6 Jan 2021 Mr Helen A
Superb product arrived promptly. However, the company's advice on how to install it is incorrect. According to the manufacturers advice (and other companies that sell it) it is a floating floor covering and does not require adhesive. I questioned customer services about this only to be told that no, I needed to buy their adhesive, but to put my question in an email to them. I received no response from the email, but decided to ignore the adhesive advice and to follow the manufacturer's guidelines. Having said that, Remland sell it for a good price compared to others and the prompt delivery is reliable, so I would buy from them again.
5 Jan 2021 Mr Mason B
ordered Rewmar MS Polymer Wood Floor Adhesive from these guys and urgently required the item the following day. they were super helpful over the phone and i got my oder the next day as promised. excellent service
4 Jan 2021 Mr Ian L
Dealing with Remland was a pleasure. Not only was their price the best available but their attention to technical questions was prompt and courteous. The product (Flotex) was well packed and arrived on time.
4 Jan 2021 Mr paul m
Excellent service, delivered before expected date, product quality supplied as expected
3 Jan 2021 Ms K
Prompt service. Items as described. Thank you.
2 Jan 2021 Anonymous
Easy to order and quick delivery
2 Jan 2021 Mr James T
Products just as described and delivered promptly - very happy with matting and door bars.
2 Jan 2021 Mr KEITH R
Ordered adhesive online, delivered within 2 hrs as they were in the local area. Excellent service, would certainly use again. Well done and thanks
1 Jan 2021 Anonymous
Good service and product
1 Jan 2021 Mr James R
Easy to use website with regular offers. Delivery was very quick. Overall excellent! Thanks Remland Carpets
1 Jan 2021 Miss J
Amazing flooring, really good quality and looks great down
1 Jan 2021 Miss R
Great service from Remland, from free sample to check choice was right for me, online chat, to delivery of fab vinyl flooring which looks amazing! Thanks very much
1 Jan 2021 Mr Lynne F
Brilliant in every way so pleased with new bathroom floor.
31 Dec 2020 Anonymous
The carpet was delivered in quicker time than expected in good condition ????
31 Dec 2020 Mr Robert D
Purchased black and white retro vinyl for our bathroom. Good looking and excellent price. Said delivery 1-3 days and we had it within 2 days. (Central Scotland) Good quality product and excellent service. Bob Davidson Stirling.
31 Dec 2020 Mr Malcolm M
got exactly what i ordered
29 Dec 2020 Mrs Tracey F
The service from Remland was exceptional. The order arrived damaged and after contacting them with Photos of the damage, a replacement was sent immediately. Any business who can resolve issues at no fault of the customer deserves business. Good job Remland. I would recommend purchasing from Remland, the fear of items arriving damaged or not right by ordering on line has instantly been taken away with the customer service I received.
28 Dec 2020 Mr Chris D
Excellent to deal with and quick delivery. I would recommend Remland Carpets
28 Dec 2020 Anonymous
I have twice purchased Flotex tiles from Remland & on each occasion the product has been delivered in a timely & courteous manner. I found the chat system somewhat less than user friendly but the Remland team communicated via email which was an acceptable alternative. Said team have been helpful throughout. The one small quibble is that I have here been address as Mr whereas I should be addressed as Miss or Ms.
28 Dec 2020 Mr Kevin S
An excellent service and exactly what we were hoping for.
28 Dec 2020 Mr Terry B
An excellent company to deal with. The website is very easy to use, there is good range of products and the prices are competitive. Would recommend Remland Carpets if you are looking for quality at a reasonable price.