Reviews

Great product, great price ,great service

excellent help and service

I ordered some floor tiles, I wasn't sure about the delivery date so i called and they were very helpful, good customer service, I would recommend.

I ordered some coir matting and cut it to fit the entrance to our 5 star B&B, Newbegin House. It looks really good.

Couldn’t be happy with my new floor, great communication with the customer service team too which always helps

Great price and fast delivery !

We received good service and the goods came on time we would use them again

My order was dealt with very promptly. I was kept informed about the status of my order and when there was a problem with my order (the colour I chose was temporarily out of stock) I was informed immediately and given the option of waiting or choosing another colour, which I did. My order was delivered in excellent condition. I am very pleased with my purchase.

Good quality goods. Speedy delivery. Would buy from you again.

Good quality carpet tiles. Quick and efficient service. I would use again.

Good Company to use, quick delivery and service was great.

From ordering to receipt of goods, everything went very smoothly and the product quality did not disappoint either. Paul.

order and delivery very easy and quick, quality of product is excellent

In all aspects the service has been very good and I am satisfied with the service and the price I paid.

Great product, much cheaper than going to a retail outlet for the same! Super fast delivery with updates along the way. I would definitely recommend.

good service , carpet arrived earlier than expected, would recommend

Easy to use website, really good prices, quick delivery, and great product. I’ll defibitely use these guys again.

probably not as deep a grey as shown on website ,but still a very nice coir doormat . excellant delivery times.

Wonderful product, lovely genuine Forbo LVTs...looks fantastic. Service was as promised...no complaints at all :)

Excellent all round service, very helpful customer services and prompt delivery, what else could you want!l

Delighted with my purchase - looks lovely and speedy delivery. thank you.

Truly excellent customer service - really helpful. Also received a quality product with fast next day delivery - overall really pleased!

The website was easy to use, but the vinyl which showed as In Stcok was not actually available, which was explained to me via a follow-up phone call once I had already paid. In my dealings over the phone I found staff polite and helpful. However, I had some problems when I asked to cancel an order. I was told it would be cancelled and I would receive a refund. Instead, the order was delivered anyway a few days later. When I notified Remland Carpets of this by email, a collection of the erroneously delivered piece of vinyl was swiftly arranged for a date of my choice. I then rang again, a day before the collection, to ask to keep the vinyl after all, as another company had failed to provide me with my preferred vinyl. Unfortunately, the courier still turned up for the collection. I explained to them what had happened, which was no problem, but presumably a wasted journey for the courier at cost to Remland Carpets. Overall, the company seems trustworthy, but maybe their internal communication processes could be made more efficient.

So pleased with flooring. Ordering very easy and delivered on time. Would highly recommend and will be using Remland carpets again. Very pleased

Excellent product and customer service. Highly recommended!

My carpet was ordered 10th January it's now 2nd February and still no carpet. The only information I have received about my order was when I emailed to ask for an estimated delivery date. I was told the carpet is manufactured in France and not much more. I'm still waiting and beginning to wonder if I have been scammed. I feel that keeping customers informed is a basic essential not a chore.

Very impressed with the choice of flooring and competitive cost. Both of my items arrived very quickly,very well packaged and Free postage, what more could you want

Very good product and service

Had the product we wanted and delivery was exceptional.

Handy and speedy service from the team! Well done. They have helped me know what size to go forward with and let me sample the flooring ! Thanks.