Reviews

Fantastic service,everyone so helpful, and a very speedy delivery. Well done. Happy to recommend you.

Brilliant service and the product was exceleent. i had been given an estimate that was 60% higher so the value was also excellent. I would certainly use your firm again.

Excellent service and very happy with my order, would highly recommend to family and friends.

The service I received was excellent. A change in my order was processed very quickly and my vyniolay arrived the next day!

Excellent service, goods arrived quickly and were a good price. I particularly liked the fact that I was able to buy a small amount of vinyl flooring for a porch - many companies have a minimum amount they will supply. Overall very pleased and would recommend.

From my experience there was really nothing to improve. Perhaps an email to let me know the request for a sample had been received and that the sample was on it's way would have been noce? Completely satisfied with the ordering procedure, web site was easy to navigate. Exceptionally good customer support and comms after the order had been placed, both from Remland and its carrier City Link. Definitely would recommend, I even recommended Remland to the fitter who laid the vinyl for me.

Phoned for advice which was very good and prompt

Excellent company. Website easy to understand. Ordering system easy and were very informative through the whole procedure, providing shipping details and info right up until delivery of order. Would highly recommend.

Good service. Product as described on website.

Very good service both ordering and with the delivery. Pleased with the product, and the price paid. Delivered by City Link who kept us advised of delivery times.

Product arrived very promptly and I was kept well informed

The Safetred price was very good. I would have preferred the confirmation email to tell me that the vinyl would be over a week before delivery, I had to phone asking where it was before I was told. I will definitely buy from them again.

great speedy delivery, lovely product

Excellent and informative website. Easy to use and would certainly recommend to others.

The order came as expected, well packed and within a couple of days of ordering. Cracking price and would use again.

We found the whole process quick and easy and delivery very fast with updated information being sent regularly. Would definitely use again.

I am very happy with the product, satisfied with the procedure and customer support. I would recommend to others, providing the Carriers they use for distribution were more careful in their packing facility. My product came damaged.

Easy to order, competitively priced, delivered quickly and on time. Vinyl was well wrapped and in excellent condition. No complaints!

Prompt delivery from manufacturer & very well packaged.

Sample service a bit erratic and slow but actual purchase and delivery could not be faulted. Excellent value for money

My initial delight at the service and value for money was tempered when a) money was deducted immediately from my account and b) no attempt was made at communicating with me to keep me informed of the very long time before delivery direct from the manufacturers. The only email that was sent was to inform me of the expected date of delivery - I had to keep chasing Remlands for news of progress.

There was something of a delay between placing the order and then hearing anything about its progression; otherwise, excellent (e.g. instructions for leaving the delivery unattended were followed to the letter - thank you).

Good price easy to order and delivered on time.

Fast delivery. Item as described and excellent quality

Found the company and its staff to be very professional at all time. Well wrapped lino. Would use company again.

I am giving a good rating but it would not have taken much for the rating ti be excellent. I liked that the free samples were sent out with a cover letter and a discount voucher. I thought it was a really nice touch and although I was able to get the actual vinyl delivered from another company for about £10 less I chose to go with Remland Carpets as I felt the service I had received from them so far was excellent and I appreciated the personal touch. However when an email was sent to say the vinyl had been dispatched I sent an email asking if there was a way for me to get in touch with the delivery company to arrange delivery to which I am still waiting for a response. I don't feel that this is really acceptable and tarnished the good impression that the company had made on me in the first place. The delivery company did deliver it but to my back garden when nobody was in and not even a note through the door to say it had been delivered. I'm glad I was out in the garden soon after returning home and that it was not pouring rain! If I was not so honest I could have declared I didn't ever receive it..............maybe some food for thought there. The product was in good condition and we are very happy with it.

Very easy to order very quick and speedy delivery and exactly the same product cheaper that another site.

Easy site to use. Accurate description. Brilliant price. Fast delivery made easy by information from delivery firm. A fantastically smooth transaction. Much better service than local shops

Ordered product online. Was dispatched quickly. My only gripe is they dont provide you with tracking references so you can see when it will be delivered, hence the 4 stars.

The Flotex flooring we choose gave a pattern match which was not accurate, fortunately we ordered extra which was needed. An amendment on the description for this flooring should be made. Other than that, we are delighted, it looks great.