Reviews

The service was excellent. The ordering was easy to understand and easy to follow online. The customer service dept were very helpful, knowledgeable, clear and concise. The order arrived earlier than expected but that was not a problem, and the delivery e-mails were very informative and helpful. I would not hesitate to recommend this company for their fast efficient service.

Service was great, fast and easy to buy online, good website. But, I needed to get samples for a piece of Flotex I was trying to match and had to go an alternative supplier who then was not able to provide the small quanity (2m2) that I needed so I came back to you. It would be very helpful to be able to order samples which can then be returned to you by post.

Clear website, good products, fast delivery.

Good choice of vinyl available on website and very prompt deivery.

Fast and efishent service.

ordered with ease delivered on time product was as expected

my order was lost for a week but after a phone call was put right

Completely satisfied with the order procedure and delivery. Would not hesitate to purchase from Remland Carpets in the future.

Excellent value for money and very quick delivery, would certainly buy again

first class

The whole online process was easy and informative start to finish, and when I phoned to check something the customer care was excellent. Carpet arrived in 2 days. Perfect condition, and excellent value. highly recommend

Lots of choice of remnants of various sizes so could find one just right for our needs with little waste

Vinyl arrived as described. Good quality product very satisfied. Well packaged and delivered in 3 working days. Superb. Would recommend to family!

very straight-forward transaction

extremely helpful. the only company in the uk willing to send a sample of our cushion floor. packaged well. delivered promptly.

Very helpful pre-order verbal advice. Easy online ordering and very quick and informative delivery arrangements.

quick efficient service

The whole purchase was swift & easy to complete. I was updated to my order progress at all times & would definitely recommend you to others .

Very pleased with the service.

Excellent range, easy to order. Zoom function to close-up is good. Arrived promptly. Wud use again & recommend.

Good price and service

This is a fantastic company to do business with. The staff are friendly, efficient and give good old fashioned customer service. I previously ordered a rug from them, and citylink texted me to let me know when delivery was with the option of changing it. Unfortunately this time the driver didnt do this, and i was out fort the first delivery. I think it would be helpful if all orders times were texted to customers from citylink.

Happy with all aspects.

I'd definitely recommend to others. Easy order process, quick turnaround. Friendly service when I called and prompt delivery. The only very very minor criticism is that I expected to get email confirmation with delivery as soon as I had placed the order. I hadn't heard within 24 hours, so called for details. I got the email when you had received the goods at the warehouse - so all ok, but I got the impression that I would get the original email almost immediately. Maybe worth reviewing the expectations you set around those comms.

Very efficient service.

Very satisfied with everything. Easy to order on line. Samples send when asked for. Would recommend to others. Could not fault in any way. Price fanastic

The experince overall with rembrand was very good. contact over the phone to confirm a few things was excellent. goods did not arrive on time ithink thiswas because of being out of stock but were quickly saught however when goods arrived the protective covering was damaged and the goods exposed but with no apparent damage perhaps a stronger covering is needed at the roll ends for protection. Yes I would definetly recommened the company.

Excellent service. No complaints at all. Ordering easy, pricing clear and simple and delivery came day early! Thanks

Extremely minor comment. I ordered and received two 3 x 3 metre rolls of vinyl these were rolled together and to keep them secure four strips of some sort of "sellotape" had been stuck on the face of the vinyl. When I pulled off the tape it left a sticky residue behind which I found difficult to remove. Other than that no complaints at all about your service and product. Thank You Paul

The only slight resevation I have is the time lag between receiving the order by yourselves and then receipt by me of the confirmation that my order was on its way. If there was an indication of delivery times when the order was placed, that would be good.