Reviews

Fast Service, hassle free and excellent value

I highly recommend this company. This is the first time I have ordered carpet on line and wasn't sure whether it was a good idea. I am so pleased I took the chance. Ordered on the Thursday received on the Monday. Every part of transaction was perfect, the carpet exactly what I wanted and at a bargain price. Well deserved 5*

Excellent as ordered

Easy ordering. Efficient delivery.

Carpet delivered on time. One edge of carpet contained dark (natural?) holes. (OK, I was able to cut a 5" strip off the edge.) Also, the carpet contained a puncture hole midway across, which presumably occurred in transit). Should have sent the carpet back but we couldn't afford the delay. Fortuitously, the width of the porch is only 1.25 metres and the damage occurred in a spot where the meter cupboards are. By careful cutting, I was able to cut it in such a way to negate the damage. The porch looks fab now - no issues - but you need to think about the couriers you engage. It's not like ordinary carpet - the rubber backing is very susceptible to damage.

Very friendly professional service. So pleased with the carpets. They look so nice and at such a good price. Really do believe in supporting local businesses.

Competitively priced and prompt delivery. Only criticism was that packaging could have been better, as it was torn, but product was thankfully not damaged.

First class service, no problems in ordering or on delivery which was excellent. Very pleased with everything.

First class service - no complaints

Pleasant company to do business with resulting in trouble free transaction with vinyl arriving as requested.

always readyto help in Remland carpets nothing is too much trouble excellent service, the fitter was really friendly and the carpet looks superb would fully recommend them for carpet and flooring .

Always an excellent service

Very helpful staff, great fitters and quality carpet

Very welcoming and efficient service

Wanted a good quality washable floor covering for a studio space and was able to get the product I wanted at a much better price with Remland. The despatch was fast. The only issue was that the packaging was damaged in transit, so I took lots of photos whilst the delivery driver was still there in case of damage to the goods. Nothing was damaged but perhaps an extra covering to the roll would be something to consider.

Excellent service from purchase to fitting, our new carpets look just great. The fitting team arrived on time and worked throughout the day to ensure everything was completed in a timely manner. I would also like to mention how friendly the fitters were, they worked extremely well together and made a surpurb job of laying our carpets.

I did phone the day the carpets were laid and compliment on the service we had received and the efficient and pleasant way the carpet layer had conducted everything.

Amazing customer service from start to finish highly recommend

Perfect! A really professional and friendly service. We always come back to you! The carpet fitter was great, a really good job and very neat and tidy. The new carpet looks fab! Thankyou!

Great carpet , prices & fitter was great no hassle highly recommend

I initially placed an order with the wrong measurements and the customer service was excellent. I was sent a cheque to refund me without a quibble. I didnt reorder for a couple of week and I wasn't pestered with unwanted emails. Having reoedered the right size I was kept informed about how the order was progressing and delivery arrived within a few days. I am very happy with the quality if the cour matting.

Very impressed with the service I received. The samples I requested were a good size and the flooring was about 30% cheaper than I'd seen elsewhere.

Great service and good price.

Efficient and friendly service from Marie-Louise Gerrard who pulled the rabbit out of the hat when our delivery was abandoned through damage, but organised a replacement to arrive in time for a stage set in London. Thank you!.

The product was fine but it would have been nice to know when it was due to arrive. The initial confirmation e-mail just said there'd be another e-mail when the flooring was dispatched without giving any indication of when that might be. When, two days later, the e-mail came informing me that my purchase had been dispatched. it merely told me that it would take 1-3 days to arrive. It actually took four days (presumably because one of the days was a Sunday). I work from home but it was still inconvenient staying in, just in case the flooring arrived. In this day and age it can't be so hard to guarantee a delivery day from the outset, can it?

Very good at sending me samples. Very helpful

Service was not good, as I did not receive all items on the day, which meant I had to disappoint the client, also the tub of glue was leaking at the base, where it had been split.

Good service and excellent communication

?The only problem I faced was there was only one straight edge but the mat was oversized on the ?length but delivery etc brill.

Great service. Arrived in few days. Very competitive price.