Reviews

Order procedure was straight forward, custtomer support efficient and I would certainly recommend you to others. Delivery was excellent and made on the day indicated, although the package had become undone somehow but nothing was missing and there was no damage. Thank you for an efficient and quick service. Much appreciated.

Delivered in top condition within a few days of ordering. Additional instructions regarding delivery were followed.

more delivery information inquired

Amazing service super fast delivery Came across the site by pure chance but will certainly use again and recommend to everyone 1st class service

Easy ordering, great price and fast delivery. Can't fault Remland Carpets.

Ordered online. Delivery quicker than anticipated!!

Answered queries promptly viae-mail. However delivery time of 3-5 days and then 2days once order was placed but delivery was chenged to 2 weeks from supplier.

Satisfactory

Ordered our bathroom flooring through Remland Carpets, the order process was very straightforward and delivery very prompt. The bonus being the cost - a fraction of what we were prepared to pay locally. Many thanks!

Excellent service, Initially I had been a bit sceptical about ordering vinyl over the internet. However it arrived next day, well packaged in perfect condition. And very reasonable postage surcharge for rural Aberdeenshire. Highly recommended.

Happy with ordering process, good price, estimated delivery times slightly exceeded - on balance very happy

Phoned for verbal assistance and advice. Very helpful staff. Dispatched in lightening speed. Overall brilliant. Would certainly use again. Thank you.

I will be writing to the company direct to ask some questions about future purchases. Thanks you.

I was delighted with the service you gave. The order was very prompt and in good condition. We would certainly recommend you to friends. Thank you.

Just keep on being competitive withe the price and your excellent response

Great service. Prompt delivery.

order dispatched promptly material correct and size correct delighted

We would recommend you on price and service and will definitely purchase from you again, but we do have an issue with the delivery arrangements. Each time we have ordered from you we have specifically asked for someone to contact us to arrange delivery so we can make sure someone is at home, and each time this request has been ignored. We were given a rough delivery date, but the order was left with a neighbour and nothing put through our door to say this had happened. We finally picked up our carpet tiles when the neighbours knocked 3 days later to ask when we were coming to collect them , but we didn't know they were there. We had indicated we did not want delivery left with a neighbour, but again this was ignored, so please can you review your delivery arrangements. This is our only gripe as we have always receievd what we asked for, and at a very good price.

I had no problem with anything other than the quality of information given. I phoned prior to placing the order online specifically to obtain accurate delivery information and was told that I would receive it in one or two days but definitely by Friday (order placed on Tue morning) On Friday I rang and they had only just received it, in other words they don't keep stock, so how could it possibly be delivered in "1 or 2 days"! Also the website said that a dispatch email would be sent, none was received. I would have been satisfied with the eventual delivery time, but why tell people a period that could only have been possible had the goods been in stock.

Completely satisfied with service and ordering procedure and would recommend to others

Clear, helpful website; good prices. Minor problem with supply, but good communication kept me informed, and the delivery was made quickly thereafter.

Good sales team delivered product and emailed details of the transaction as required, first class

Service excellent. Would recommend.

Thoroughly recommended, no fuss or bother.Carpet arrived the afternoon prior to delivery date which suited.

Slight damage to carpet

Fantastic service but would be even better if you could track the delivery or at least an email to let you know when it has been dispatched. However it was dispatched within the timescale stated on the website.

V good service from ordering samples to ordering and receiving delivery of the actual product.

Arrived promptly, no problems

A 13 feet long, 40 Kg roll of vinyl was received wrapped in one layer of plastic which had been scraped and torn in many places along the length - handling and loading by just one delivery person perhaps? Thus real concerns have been raised regarding whether and to what extent the upper, patterned surface of the vinyl beneath the plastic has been scratched. This cannot be determined until unrolling it, i.e. when the installer arrives in well over a month's time! Conclusion: inadequate protection or lack of care in handling or both. Price good. Delivery prompt. Quality of product though still has a question mark.

Couldn't have been better!